• What a personality Dr. Brandi Shepard has! So welcoming as well as her staff. Totally professional, explains everything, takes her time answering all questions, and making her patients feel comfortable. Best audiologist I’ve ever been to! Recommend 150%

    Taylor Heart, December 2023

  • Dr. Shepard and her employees always greet me as a friend. Everyone seems to be knowledgeable about their job – they explain it well and make me comfortable. I am very pleased with my hearing aids and the service they have provided.

    Nell Tharp, December 2023

  • I’m truly happy I chose to come here. Their professionalism is outstanding. Dr. Brandi Shepard is very knowledgeable in every way and answered all my questions. The secretary is awesome and very polite, as is the whole staff. Thank you all so much. I have also highly recommended Cody Audiology to my friends.

    Myron (Mike) Fellows, December 2023

  • We walked into Cody Audiology Clinic hoping to get some basic information about hearing aids for our 99-year-old mother. Instead, Dr. Shepard sat down with us and went over our options. She suggested some alternatives that might help Mom. Dr. Shepard was so willing to help and was very gracious.

    The Jensens, December 2023

  • Thank you very much for a productive session yesterday. The Neil Diamond presentation was most helpful and your turning up the earphones was superb on day 1!

    D.F., December 2023

  • Love your new office! Congratulations! You are all patient and kind and very knowledgeable! Thank you!

    Anonymous, November 2023

  • Thank you for bringing me back into the conversation. I missed so much before my hearing aids. Brandi and the staff are so helpful and a great relaxed atmosphere. Very comfortable and easy to talk to. Thank you again.

    Nash, November 2023

  • I am so grateful for all your help. Helping me to hear, makes my life much easier. Hearing a priest or Deacon’s homily is wonderful. Thanks again for the 30 day trial to see if there are any problems. Thank you for your loving care.

    Marj Miller, November 2023

  • Dr. Shepard has been a truly conscientious and caring doctor from the very beginning of my hearing loss. She has gone above and beyond in her efforts to have me seen by my medical doctor and ENT’s as quickly as possible. She truly cares for her patients and wants the best hearing results possible. She and her staff always schedule me asap whenever I am in need of assistance. I have referred Dr. Shepard to many of my friends and family.

    Dianne Kaelberer, November 2023

  • Dr. Shepard is very conscientious in dealing with her patients. She is extremely personable. I am very pleased with her care and I can hear so much better than before.

    Betty Beemer, November 2023

  • Definitely 5 Stars!! I never thought going to an audiologist would be a great experience, but this was definitely one. I was pleasantly surprised with the ease of Dr. Shepard’s manner. After dealing with tinnitus for many years, Dr. Shepard has provided me with the best knowledge and answers regarding my condition. Her exam was very comprehensive with a thorough explanation of the testing results. Also, her advice regarding use and adjustment of my hearing aids has been very helpful. As needed, I plan to be her regular patient.

    Anonymous, November 2023

  • Our visit to Cody Audiology have always been pleasant and something to look forward to. The staff are always friendly, welcoming and greet everyone with a smile. They are supportive. Dr. Shepard is extremely efficient, professional and personable. She makes her patients feel at home. She answers all questions and explains procedures in a manner and way that is easy to understand. The office is easy to reach for appointments and info. We are quite satisfied as her patient and enjoy the office visits!

    B. Nolan. October 2023

  • My experience with Cody Audiology has been the best I’ve had in the medical arena, ever! Dont hesitate to share my feelings.

    John Trotter, October 2023

  • Office staff have been friendly, efficient and pleasant when dealing with appointment changes, etc. Dr. Shepard has been more than willing to spend whatever time is needed to determine the need for hearing aids and then fine tune performance, as well as answer questions. Appreciated!

    R. Harris, October 2023

  • I love Dr. Brandi, she is wonderful! So is her staff. They're very helpful and do everything they can to make you feel comfortable while giving you excellent professional care.

    Lisa G. of Cody, WY, May 2023

  • Dr. Brandi is an excellent audiologist, very friendly and professional. I have been a patient for nearly 8 years now with my 2nd set of hearing aids. She is very patient with my questions and always provides fully detailed explanations. All follow up visits are enjoyable and pleasant. I am very happy with my Oticon hearing aids. The staff is also very pleasant to work with for scheduling and reception. I will recommend Cody Audiology for anyone needing help or advice for hearing problems.

    James B. of Cody, WY, April 2023

  • Everyone in the office was absolutely fabulous! The front desk young lady was beyond helpful and friendly. Dr. Shepard was also phenomenal. She was so friendly and was always concerned with my comfort and well being! She definitely cares about her patients! What a fabulous experience. Would 100% recommend to everyone.

    Leslie S. of Cody, WY, April 2023

  • I love working with Dr. Brandi Shepard. She takes the time necessary to help me understand my hearing aids. I love my Oticon More hearing aids. Buying was the best decision I ever made. It changed my life for the better. Dr. Shepard follows up very well! I appreciate her professionalism.

    Gail P. of Cody, WY, March 2023

  • I was warmly and sincerely greeted by Dr. Shepard and her staff. I felt comfortable asking questions and appreciated the thorough answers I received. The hearing test was well done and the results completely explained. Dr. Shepard goes the extra mile for her patients. I know I am in good hands and have confidence in Dr. Shepard’s treatment plan for me. Dr. Shepard’s first priority is her patients well being.

    Karen D. of Cody, WY, January 2023

  • Dr. Shepard is terrific!  My recent visit to Cody Audiology Clinic was professional from start to finish.  Dr. Shepard went out of her way to understand my hearing needs.  Her exam was thorough.  A hearing test was performed and evaluated.  She listened to my concerns, provided both information and professional advice, and helped to improve my hearing problems.  Both professional and kind, I wouldn't hesitate to use Dr. Shepard for audiology needs.  I recommend her highly.

    Kathleen Brennan, 2023

  • My wife (Carol) and I are so elated and thankful for your professional services, Dr Shepard, and your staff. My hearing has been restored equally in both ears and I have not had this level of hearing ability for years. By following your instructions and allowing my ears to recover from years of unnecessary and most likely unqualified ear treatments at several medical facilities, I can't express gratefully enough your personal attention to my hearing problem.  I have never received such welcome treatment as you and your staff provide in my nearly 84 years of life. I shall remain a loyal and dedicated recipient of your services. Thank you all again.

    Delmar R. and Carol A. Morris, 2023

  • I am always taken care of very well when I visit your office. You are pleasant and through in taking care of any issues I have with my hearing aids.

    P. J., 2023

  • Dr. Brandi Shepard is top notch! She not only has the education and professional experience to treat all hearing issues, but has a genuine concern for her patients’ needs. She is not a one stop, shop, and go type of doctor. Instead, her services include follow-up to resolve issues, answer questions, and educate her patients long after the testing and, if needed, hearing aid purchase. Dr. Shepard cares about her patients and their well-being. Audiology is not just a job for her, but it is a passion to improve the lives of her patients. She surely made a difference in both my husband’s life and mine too. Until you get the help of Dr. Shepard, you don’t realize how much you are effected by hearing issues beyond just impaired sound. We highly recommend Dr. Brandi Shepard of Cody Audiology Clinic. She is the best in professional service and patient care. She was recommended to us, and referred by an ENT practice in Billings, Montana. That referral to Dr. Shepard continues to be life-changing for us.

    Linda and Dick (patient) Buswell, 2023

  • Dr. Shepard is beyond knowledgable and super kind. A pleasure to be her patient.

    M. B., 2023

  • Dr. Brandi Shepard is a wonderful doctor. She is a professional with years of experience. My exam was thorough and she listened to my concerns and worked to find solutions. I wouldn’t hesitate to recommend her.

    Carol, 2022 Google Reviews

  • Dr. Shepard abilities in explaining to us the various treatment options in a way both of us could understand are bar none. We did not feel rushed and were treated with the utmost respect and kindness. Dr Shepard and her staff are consummate professionals. We felt treated like individuals with needs unique unto themselves.

    George N., 2022 Google Reviews

  • I have been under the care of Dr. Shepard for the last 8 years. She has been wonderful to work with. She is kind, personable and very professional. My hearing aids have been a blessing to me in so many ways. I can't imagine not having them or her to care for me. I highly recommend her to anyone for their hearing healthcare needs.

    Debbie, 2022 Google Reviews

  • I cannot say thank you enough to Dr. Brandi Shepard for helping me test my hearing loss! I knew something was wrong and was able to test my hearing and know exactly what the loss was. She is super kind and very personable. Would definitely recommend her! She knows what she's talking about.

    Ashley Trudo, 2022 Google Reviews

  • I loved my experience with Dr. Shepard! She was very kind to me and helped me to hear what I've been missing out on!

    A.W., 2022 Google Reviews

  • Dr. Shepard is great! She really listened to me and fit me with the best aids in my price range! You can tell she really loves her patients! I would go see her for hearing aids again! My future is bright now that I went to Cody Audiology Clinic!

    Renee Cichon, 2022 Google Reviews

  • I went to Dr. Shepard to have my ears cleaned. So happy Dr. Shepard opened up her own practice. She is such a caring doctor and truly cares about her patients. She is the best.

    Kelly Muecke, 2022

  • Dr. Shepard is amazing! My dad was starting to loose his hearing and Dr. Shepard took great care of him. She took the time to answer all our questions. She really cares about my dad and his hearing needs. The aids are amazing and have totally improved my dad's hearing and now he can interact with people in crowded situations. Would totally recommend.

    Kristin Morris, 2022 Google Reviews

  • Dr. Shepard and staff are awesome to work with and take excellent care of you.

    Ronnie G. of Powell, WY, October 2022

  • I recently purchased hearing aids (my third set). Never have I received such attention and follow-up to ensure my complete satisfaction until I began treatment with Dr. Shepard. She is not satisfied with the hearing aids until she is absolutely positive that I was satisfied with their performance. I never received the detailed attention by the other nationally known brand name. If you are struggling with hearing loss and looking for help you need to make an appointment with Dr. Brandi Shepard.

    Curtis P. of Cody, WY, October 2022

  • I had a hearing test at Cody Audiology Clinic. The staff is very welcoming, friendly and professional. The experience was relaxing and I feel I received good care and recommendations. I would recommend them highly.

    Dianne Mathess, 2022 Google Reviews

  • Dr. Shepard is hands down, the best audiologist. She really took the time to listen to my concerns and worked to find solutions. Without reservation, I can say her professional expertise and caring manner are the very best. Anyone new to hearing loss will be comfortable by the practical and intelligent way Dr. Shepard approaches your hearing needs.

    Dana Kayser, 2022

  • Very positive experience. Answered all my questions, hearing aids fit and close follow up.

    Alice Janes, 2022

  • Don't go anywhere else! Dr. Shepard is incredibly knowledgeable, professional and friendly. She really takes her time to explain things on your level and you can trust her to take care of you. Park County is truly fortunate to have such and incredible Audiologist!

    Sara Schauermann, 2022

  • Dr. Shepard takes care of all of my family's hearing needs. She is compassionate, thorough and I really feel that she cares about her patients and their quality of life. Her office is professional, clean and welcoming.

    Annelise Myers, 2022

  • Very caring, very talented in getting your hearing right.

    Ann Matranga, 2022

  • Great experience, very professional. 5 out of 5 stars! The audiology results are explained in terms that are easily understandable.

    Walter Hartung, 2022

  • Working with Dr. Shepard was such a blessing! She was attentive, caring and supportive of my concerns and needs. Hands down one of the best experiences I have had at the audiologist office in 10 years. Dr. Shepard was gentle and kind, knowledgeable and professional. Thank you for a wonderful visit!

    Ella Montgomery, 2022

  • Dr. Shepard is amazing! She is kind, compassionate and shows how much she cares for her patients. When she did my hearing test we were able to find out I had trouble hearing low tones in my right ear. She helped me so much!

    Chancie Wamhoff, 2022

  • I have worked in oncology and directly with numerous physicians in healthcare for almost 20 years. Dr. Brandi Shepard at the Cody Audiology Clinic is truly one of the most innovative yet caring docs I know! I feel comfortable that the patients I send her way are in good hands. She is thorough and very passionate about her work. She has amazing rapport with other physicians in the area and a true love for her patients. We are very lucky to have her services in our area. She is really the Best!

    Cheryl Heydenberk, 2018 Google Reviews

  • Dr. Shepard is very knowledgeable and helpful. She takes the time to thoroughly test your hearing. She will choose and fit the best hearing aids for your needs. She and the staff are helpful and friendly. I highly recommend her for your hearing needs.

    Elaine Garcia, 2018 Google Reviews

  • I had my ears cleaned at Cody Audiology Clinic. Dr. Shepard has a new piece of equipment that made the wax removal so easy, less than 5 minutes and completely painless. I highly recommend this clinic.

    SSSea Otter, 2018 Google Reviews

  • Hands down the best in the business. My wife always said my hearing was gone but after a hearing test with Dr. Shepard not only was the experience great but she let me know that my hearing is great. I just may be selective when I use it. Make her your first call, I promise she will be the only call you'll make.

    Tom, 2018 Google Reviews

  • Dr. Shepard has a great personality. She is knowledgeable and helpful. She went above and beyond to make sure that the hearing aids were adjusted correctly and working well. I would recommend her every time.

    Amy Torczon, 2018 Google Reviews

  • Brandi and Cathy - Thank you for all you have done for me and my family. I can hear now. Byron says he can hear, but still doesn’t answer! A “man thing” I have been told. You are so knowledgeable, caring and have a great sense of humor and make me feel comfortable. You are the only doctor I look forward to visiting. Thanks again.

    Eleanor “Becky” Bennett, November 2023

  • I got my hearing aids from Dr. Shepard. I began having trouble with them and went for a consultation. She said she would check them by the end of the day and call me. That evening she called to say she would have them fixed by 10 AM the next day. This was most helpful to me. My hearing aids are working the way they should be. I certainly appreciate her efforts.

    Beverly Wise, December 2023

  • Just want to thank you for your time with me and my daughter. It was very informative to have the testing done and realize the issues at hand with my hearing. I really liked the size and quality of the sound (in the demos). Very friendly office! 😊 Dee, December 2023

  • I thought you were great in every way. Very professional. Very compassionate and kind. Keep up the good work!

    Anonymous, December 2023