Care
Hearing aids should always stay dry. Remove them before showering, swimming, or entering a sauna or steam shower.
If your devices get wet, immediately open the battery door and remove the battery. Call our office to schedule an appointment to ensure they have not become damaged. Dr. Shepard has the most advanced technology to remove moisture from your devices with REDUX Treatment.
Personal products like hair spray, sunscreen, makeup, or lotion can damage your devices. Remove your hearing aids before using these.
Contact our office to schedule routine maintenance and performance checks.
Handle your hearing aids with care and avoid dropping or banging them on hard surfaces.
Cleaning
Wipe your hearing aids daily with an alcohol wipe.
Never submerge, use water or any cleansers on your devices; they must always stay dry.
Regularly remove earwax from your device by changing the filters and domes every month.
Keep sounds crisp by changing your wax filters anytime sounds seem weak or your hearing aid is dead.
If your earmolds or tubing become stiff, dry, discolored, or cracked, schedule an appointment with us for replacement.
Storing
Leave rechargeable hearing aids in charger at night.
Leave the battery door open (non- rechargeable hearing aids) when you are not wearing them.
Protect your device from moisture and humidity by storing it in a cool, dry place.
Keep your aid away from excessive heat.
Hearing aids should be kept in a protective case. Never put them in your pocket or wrap them in a tissue.
Small hearing aids are a choking hazard. Keep out of reach from pets and children.
Batteries
If you do not have rechargeable hearing aids, here is how to extend your battery life:
Always keep batteries in a dry location. Never put your batteries in the refrigerator.
Dead batteries should be disposed of immediately.
Batteries come with removable tabs. Do not remove the tab until you are ready to use the battery.
never place a battery in your mouth. If swallowed call immediately the battery ingestion hotline printed on the back of each battery pack.